CFM Resolution 2.454/2026 allows AI as support and requires informing the patient, recording its use and human oversight. In the app, the patient's consent is logged before AI is used, you review and approve the note, and an approved note produced with AI support carries the AI-use record.
Do I need to ask the patient for permission?
Yes. The patient's consent is logged in the app before AI is used in the visit.
Does the AI diagnose or prescribe?
No. The AI organizes what was said in the visit. It does not diagnose or prescribe, and any suggested ICD-10 code is only a proposal that you confirm or discard.
What happens to the data and the audio?
Before the text goes to the language model, identifying data (the registered patient's name, CPF, phone and email) is replaced with placeholders; the audio is sent to a transcription service. Audio is deleted once the note is approved, or within about 30 days. Details are in the Privacy Notice.
Does it work with my current medical record system?
There is no integration with other record systems yet. The approved note can be downloaded as a PDF.
How much does it cost?
R$100 per professional, per month, or R$85 per month on the annual plan (R$1,020 billed once a year). No lock-in, no signup fee and no exit penalty. Cancel any time straight from the dashboard. Clinics with more than 5 professionals can talk to us about volume pricing.
Is there a free trial?
Not right now. Sign-up goes straight into the monthly subscription. Since there's no lock-in or exit penalty, you can cancel any time if it turns out not to be for you.
What does a consultation actually look like day to day?
You record the visit's audio with the patient's consent logged in the app. The AI transcribes it and drafts a note organized for your specialty; you review it, edit anything you want, and only then approve it. The approved note can be exported as a PDF.
Is my data, and my patients' data, secure?
Traffic is encrypted (HTTPS) and the consultation audio is stored encrypted. Before the visit's text reaches the language model, the patient's identifying data is replaced with placeholders. Providers, storage location and retention periods are detailed in the Privacy Notice. Processing follows Brazil's LGPD; you remain the controller of your patients' data.
What happens if I cancel my subscription?
You keep normal access until the end of the period you already paid for. After that, the account switches to read-only: you can still look up and export records (recordkeeping and LGPD compliance require it), but you can't start new visits or use AI until you reactivate.
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